Frequently Asked Questions 2017-09-02T07:23:30+00:00

Frequently Asked Questions

Yes, we offer daily, weekly, and month-to-month rentals.
All service, parts and supplies (excludes paper).
We are currently serving all of Los Angeles and Orange Counties, along with most of Riverside, San Bernardino, and San Diego Counties.
Yes, our large inventory enables us to deliver your equipment when you need it. Most local deliveries can be same day.
Yes, we offer delivery and pickup service 7 days a week.
TMG Copier Rentals can tailor a rental program to meet your specific needs, from a few days, to as long as you need it!
Yes, there is either a one week or one month minimum rental charge. If you use the equipment for less than the designated plan, your cost will be for the minimum period. If you use the equipment for more than the minimum rental period, your final usage will be prorated.
Copier, printer, service and supplies (excluding paper & staples). In addition, we provide FREE training on all copiers, printers and fax units we rent.All of our copiers also INCLUDE print and scanning at NO ADDITIONAL COST!
We offer two types of pricing programs. Our first program includes a number of copies/prints in our base rental rate. If you exceed the allotted copies/prints, you are charged a per copy/print rate.Our high volume copy program is our favorite for customers making over 30,000 copies/prints per month. Here you pay a base charge for the copier, and all copies/prints are charged at less than .01.
Although some companies are charging for scanning, TMG Copier Rentals DOES NOT CHARGE FOR SCANNING!
We primarily offer our service throughout Los Angeles County (and the surrounding counties of Southern California).
No problem. We have personnel available on weekends to assist you with your equipment.
We stand behind our commitment to our customers to offer the most outstanding service in the industry. Our response time is 4 hours or less. If for any reason we cannot repair your equipment, we will replace it within 24 hours.
We understand that as your business grows, so do your business needs. Upgrading your equipment is no problem.
Yes, we rent with the option to buy, and also sell new and refurbished equipment as well.
Yes, service contracts include all parts, service, and supplies.
Our technician will call you immediately after receiving your service call. Thanks to digital copier technology, many times the problem can be fixed over the telephone. If we find that we need to come to your office for service, we will be there in 2-3 hours.
Yes, we GUARANTEE to be at your office in 4 hours or less. If we fail to meet that commitment, TMG Copier Rentals will pay you $25/hour we’re late.
Unfortunately there are times when a copier/printer will break down at the most inconvenient time. We understand there are times when you can’t wait for our technical support. TMG Copier Rentals will help defray outside copying/printing costs as long as it is approved by our office.
Yes. TMG Copier Rentals has an equipment inventory of over $500,000, allowing us to meet our customer’s needs!
Since we have our own truck, there are times we can deliver the same day! We can guarantee delivery the next day.
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